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![Consumer Advocacy](/files/edgemutual/Consumer_Advocacy_Thumb.png)
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Complaints Protocol Download
We do our best to serve our policyholders in a consistent and equitable fashion. However, in the event that you are not satisfied with the outcome of your interaction with Edge Mutual, this document explains the process for escalating the issue to a higher authority.
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Accessibility Standard For Customer Service Download
Customer Service Plan - Accessibility for Ontarians with Disabilities Act (AODA)